Setting up Thunderbird

Find your email setup details

Your email account details (POP3, IMAP, SMTP) can be found at E-mail -> e-mail address management. If you haven’t configured an e-mail account yet, you can create one by following the steps outlined in Creating an e-mail address.

To find the details of an e-mail account, click onto Data Sheet next to the e-mail address.

Setting up Thunderbird

Make certain to enter e-mail account details carefully since account name and password are case sensitive.

Now open Thunderbird and in the menu bar go to Tools -> Account Settings.

Select Outgoing Server (SMTP) and click on Add.

Enter your domain name in the description line, an outgoing mail server name in the ‘Server Name’ line and an e-mail account name in the ‘User Name’ field. Confirm by clicking OK.

Click on Add Account.

Select ‘Email account’ account and click on Next.

Type in ‘Your Name’ and an ‘Email Address’ and click on Next.

Enter incoming mail server name and click Next.

Now enter the ‘User Name’ and click on Next. As ‘Account Name’ you can assign your email address. Finish by clicking on Next and on Finish.

The account window can be closed by clicking OK.

You can now receive messages for this e-mail account by clicking the Get Mail button.

When you click on receive for the first time, you will be asked to enter a password. The ‘Save password’ check box can be ticked so you won’t be asked for your password again.